Refunds and Credits

  1. No refunds can be issued for pin numbers unless one of the following conditions is met.
    1. The pin number issued by Megasaver Prepay is invalid as deemed by the issuing carrier.
    2. The pin number has been previously used.
  2. Refunds can be issued for the following tangible products either before the item is shipped, or if the item is returned to us in same condition it is mailed out. Customer is responsible for return shipping.
    1. Sim Cards
    2. Phones
    3. Phone Accessories
  3. Refunds can be issued for Activations and Port in Activations if Megasaver Prepay has failed to activate the phone before customer ask for a refund or cancellation. Please note that port-in activations can take hours and in some rare cases days. Once Megasaver Prepay has submitted the information to the carrier, no matter how long it takes for said carrier to respond and process the port-in activation, we are no longer able to refund a purchase or cancel a port.
  4. All items eligible for a refund are eligible for a full refund. We do not charge restocking or processing fees for refunds.
  5. No shipping charges will be refunded in the event an item is shipped and returned to Megasaver Prepay.

 

Carrier Specific Issues

Page Plus

  1. If using the 4G LTE service for Page Plus, you must have one of the following plans on your account with Page Plus Cellular.
    1. $29.95 Monthly Plan
    2. $39.95 Monthly Plan
    3. $55.00 Monthly Plan
    4. $69.95 Monthly Plan
  2. Standard pay as you go plans are allowed to be used on the Page Plus 4G service, but only in conjunction with the Page Plus monthly plans to cover any data or roaming overages. They cannot be used as stand alone plans.
  3. When applying a pin number to your Page Plus account, through the Page Plus website, occasionaly the Page Plus website (http://www.pagepluscellular.com) will display errors telling you the refill was unsuccessful and/or the pin number is invalid. In most cases, this is an underlying issue with the Page Plus website, and the pin is infact valid and applied to your account. The best way to apply a pin number to your Page Plus phone number, is by calling Page Plus customer service directly and having them apply the pin number directly to your account.

 

Privacy Policy

This Privacy Policy governs the manner in which Megasaver Prepay collects, uses, maintains and discloses information collected from users (each, a “User”) of the http://www.prepayrefill.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Megasaver Prepay.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the siteplace an orderfill out a formrespond to a surveysubscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number,

Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Megasaver Prepay collects and uses Users personal information for the following purposes:

  • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To process transactions
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To administer a content, promotion, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emailsThe email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

 

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\’s own terms and policies.

Changes to this privacy policy

Megasaver Prepay has the discretion to update this privacy policy at any time. When we do, send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Megasaver Prepay

Home – New

202 S 73rd street,Omaha, NE 68114

support@prepayrefill.com